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Smart Parcel Management

Track Parcels in Real-Time
with WhatsApp

Record parcels, track shipments, and send automatic notifications to senders and receivers—all through WhatsApp. No app downloads required.

Powerful Features

Two Sides, One Platform

Whether you're a transport agent managing parcels or a customer tracking your shipment, Packsmart has you covered.

For Transport Agents

Manage parcels effortlessly via WhatsApp

Record Parcels via WhatsApp

Simply send parcel details—receiver, sender, price, and description—directly through WhatsApp. No complicated apps needed.

Mark as Received

When a parcel arrives at the station, mark it as received instantly. The system updates in real-time.

Allocate Positions

Assign relative positions to parcels for easy organization and quick retrieval when customers arrive.

Mark as Collected

When the customer picks up their parcel, mark it as collected via WhatsApp. Simple and fast.

All operations via WhatsApp—no app downloads required

For Customers

Stay updated on your parcel status

Instant Notifications

Receive automatic WhatsApp and SMS alerts when your parcel is recorded, in transit, or ready for pickup.

Track Your Parcel

Send a simple inquiry via WhatsApp to check the current status and location of your luggage anytime.

SMS & WhatsApp Updates

Get your unique parcel ID and real-time updates through both SMS and WhatsApp—choose what works for you.

Pickup Confirmation

Receive confirmation when your parcel is marked as collected, giving you peace of mind.

WhatsApp
|
SMS

Ready to simplify your parcel management?

Get Started Today
Simple Process

How Packsmart Works

From recording to delivery—track every step of your parcel's journey with just WhatsApp.

1

Record via WhatsApp

Agent sends parcel details to Packsmart bot

Simply message the Packsmart WhatsApp bot with sender name, receiver name, phone numbers, destination, and price. Done in seconds!

2

Parcel Registered

System generates unique tracking ID

3

Notifications Sent

Sender & receiver get instant alerts

4

In Transit

Parcel moves to destination

5

Arrived & Positioned

Agent marks arrival and location

6

Collected

Customer picks up, agent confirms

10:30

Pakismart

online

Type a message

30s

Avg. Record Time

100%

Trackable

24/7

Notifications

No App Download Required

Ready to Get Started?

Join transport agencies across Tanzania who are simplifying their parcel management with Packsmart.

Contact Us Now

Get in touch

Phone: 0744 958 059 · Email: info@pakismart.co.tz

Let’s talk

We make parcel tracking via WhatsApp a breeze — reach out to start a conversation.